Customer Journey/ Experience Map. If you're a user experience professional, listen to The UX Blog Podcast on iTunes.

Customer Journey / Experience Map - The PowerPoint template collection includes definitions, layouts and examples of professional Customer Experience Maps.

JOURNEY MAP on Behance

A journey map / info graphic based on a year-long research study for an international retail company. In collaboration with Sapient Nitro, these information architecture diagrams were created to bring clarity to milestone research findings and help inte…