"To give real service, you must add something which cannot be bought or measured with money, and that is sincerity and integrity." Douglas Adams

To give real service, you must add something which cannot be bought or measured with money, and that is sincerity & integrity.

A Customer Service Attitude Makes the Difference

The right attitude is at the heart of what it means to deliver great customer service. The right customer service attitude is up to you.

Forbes : 40 Eye-Opening Customer Service Quotes

40 Eye-Opening Customer Service Quotes

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Mahatma Gandhi

First of all, when did Gandhi work in customer service? Secondly this wrong in so many (other) ways.

let them be a jerk.  you be a kind person.

Be a kind person. Yes, even to jerks. Let them be a jerk. You be a kind person. To jerks.

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