Dealing with staff conflicts and having difficult conversations is one of the toughest parts of the child care business. Still, it's absolutely necessary if you want to retain high-quality staff and maintain an amazing work culture. Some of the issues that may warrant a tough conversation with an employee in a daycare business are but are not limited to: not following ratios, schedule, training, supervision, voice level, impatience, anger, poor care, negativity, disrespect, attendance, etc.